Zahr Freighters is hiring for the role of IT Support Engineer From Dubai, UAE

Zahr Freighters is hiring for the role of IT Support Engineer From Dubai, UAE

Job Position: IT Support Engineer
Job Location: Dubai, UAE
Experiences: Freshers
Full/Part Time: Full Time
Education Level: Bachelor of Engineering
Required Skills: Strong knowledge of Windows operating systems, MS Office, networking, and basic server administration.

Roles & Responsibilities:

• Provide technical support for hardware, software, and network-related issues across the company.
• Install, configure, and maintain desktops, laptops, printers, and other IT equipment.
• Monitor system performance and resolve connectivity or application-related problems.
• Manage user accounts, email systems, and security permissions.
• Perform regular maintenance, updates, and backups to ensure data protection and system integrity.
• Respond to helpdesk tickets and log all support requests and resolutions accurately.
• Coordinate with vendors for IT purchases, repairs, and software licensing.
• Assist in implementing cybersecurity protocols and compliance with IT policies.
• Provide training or guidance to staff on basic system operations and tools.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• 2–3 years of experience in IT support or a similar role, preferably in logistics or a corporate environment.
• Strong knowledge of Windows operating systems, MS Office, networking, and basic server administration.
  Familiarity with hardware troubleshooting, system upgrades, and printer/network configuration.
  Good communication and problem-solving skills.
  Ability to manage multiple tasks and respond quickly to technical emergencies.
  Strong attention to detail and ability to work independently.

What We Offer:

• Competitive salary and benefits package
• Supportive and innovative work culture
• Opportunity to work with modern technologies in a growing logistics company
• Convenient office location in Dubai

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IT Support Engineer