Qatar Airways is hiring for the role of BI Manager – Customer Experience From Doha, Qatar

Qatar Airways is hiring for the role of BI Manager – Customer Experience From Doha, Qatar

Job Position: BI Manager – Customer Experience
Job Location: Doha, Qatar
Experiences: 2 to 4 Years
Full/Part Time: Full Time
Education Level: Bachelor of Engineering
Required Skills: Experience with cloud platforms (AWS, GCP, Azure) for AI/ML model deployment
Required Country: This job is OPEN to APPLY for ALL Nationalities, unless otherwise specified.

Roles & Responsibilities:

• Develop, train, and fine-tune machine learning models for various use cases (e.g., NLP, computer vision, recommendation systems, etc.)
• Analyze large datasets to extract insights and prepare data for model training
• Research and implement state-of-the-art algorithms in AI and deep learning
• Build scalable and efficient model pipelines for production use
• Monitor, test, and improve model performance and accuracy over time
• Collaborate with data engineers and software developers to deploy models into production environments
• Document processes, models, and decisions for technical transparency and reproducibility

Qualifications

• Bachelor’s Degree or Equivalent with Minimum 6 years of job-related experience
• Experience in a similar role with a focus on PowerBi or Alteryx.
• Proven experience in managing a team of data analysts or business intelligence professionals.
• Experience in deriving insights from data and submitting actionable recommendations to management.
• Experience working on projects concentrating on digital transformation, continuous improvement, and enhancements is essential for this role.
• Excellent written and verbal communication skills, with the ability to effectively interact with employees at all levels in the organization.
• Experience in the Airlines Customer Experience Department or Customer Insights would be preferred.

What We Offer:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Additional benefits: Visa, Medical Insurance, Flight Ticket, Family Benefits (tickets, education allowances, and medical insurance)

Apply Here:

https://careers.qatarairways.com/global/JobDetail/BI-Manager-Customer-Experience/71834?utm_source=Indeed&utm_medium=organic&utm_campaign=Indeed

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