HCLTech Mega Walk-In Drive For Process Associate (Fresher) Gurugram, Haryana, India
Job Position: Process Associate (Fresher)
Job Location: Gurugram
Experiences: 1 TO 3 Years
Full/Part Time: Full Time
Education Level: MCA/B.E./BTech/BSC Comp
Required Skills: Strong email writing skills with a focus on customer service and Excellent English written communication skills
Roles & Responsibilities:
- Use deductive reasoning to make sound business decisions.
- Follow best practices and collaborate with multiple teams to complete tasks and other daily job functions.
- Multi-task across tools to maintain client databases, validate order information, and verify payment terms with high attention to detail and urgency.
- Ensure compliance with company and business policies, administer open sales orders, and ensure appropriate order flow.
- Own and manage internal order-to-cash processes for multiple products, ensuring compliance with organizational policies.
- Learn and process all products offered in the logo.
- Team-oriented and a collaborative team player.
- Situational/contextual awareness with the ability to understand the impact of ones work.
- Excellent critical and analytical thinking abilities.
- High attention to detail and professionalism.
- Proactive, self-motivated, and able to work with minimal supervision.
- Strong decision-making and problem-solving skills, committed to resolution and compliance.
- Excellent organizational, time, and workflow management skills.
Qualifications
- Excellent English written communication skills (MUST HAVE)
- Strong email writing skills with a focus on customer service.
- Ability to solve customer queries via email.
- Excellent fluency in the English language, both written and spoken.
- Driven to deliver an excellent customer experience through resolutions and adherence to response times.
Note:
Work Location: Client Site, Unitech Signature Tower, Gurgaon
Shifts: 24×7, 5 days working, 2 days off (Rotational offs) –
Cabs: Yes, Chargeable
Walk-In Drive Details:
Walk-In Date : 04th January 2025.
Walk-In Address: HCLTech Candor Tech Space, Tower 11, 1st Floor, Sector 21, Dundahera Village, Gurugram, Haryana 122022.
Time: 11:00 AM to 5:00 PM.
Contact Person: Shikha Tanwar/Preeti Kumari.
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