Capgemini is hiring fresher jobs for the role of Salesforce Operations Specialists for the Mumbai, India

Capgemini is hiring fresher jobs for the role of Salesforce Operations Specialists for the Mumbai, India

Job Position: Salesforce Operations Specialists
Job Location: Mumbai
Experiences: 5 to 7 Years
Full/Part Time: Full Time
Education Level: Bachelor of Engineering
Required Skills: Marketing & Communications

Roles & Responsibilities:

• Bachelor’s degree in marketing, Business, Information Technology, or a related field.
• Salesforce certifications (e.g., Salesforce Admins Specialist) are a plus.
• Strong understanding of Salesforce, lead management, and CRM processes.
• Proficiency in Salesforce, marketing automation tools, and analytics platforms.
• Proven experience in implementing and optimizing Salesforce in a business environment.
• Strong analytical skills and the ability to translate business needs into technical requirements.
• Excellent communication, project management, and problem-solving skills.
• Develop and maintain Salesforce dashboards and reports to provide actionable insights to stakeholders.
• Analyze CRM data to identify trends, opportunities, and areas for improvement.
• Subject matter experts in Marketing and Comms provide business stakeholders with specialized advice on their subjects, and act as an advisor leveraging on a specific MC expertise.
• She or he is a person with unique knowledge and expertise on a specific subject or in a particular industry ex digital marketing, internal comms, telecom, etc.

Qualifications

• 5+ years of experience in marketing operations, with a focus on Salesforce and marketing automation platforms (e.g., Salesforce Marketing Cloud, Pardot).
• Salesforce, Pardot, Microsoft Word, PowerPoint & Excel, Salesforce Reports & Dashboard.
• Evaluate custom objects, workflows, validation rules, and page layouts.
• Monitor data flow between Salesforce and other systems, ensuring seamless integration and data synchronization.

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Apply Here: https://www.capgemini.com/in-en/jobs/68630-en_US+sap_btp/